A Complete Help Desk, Knowledge Base and Forum solution WordPress Theme
InfoCenter helps you to provide Self Service support 24/7, that will increase customer satisfaction. Q/A, FAQs, Knowledge Bases, Forums, Widgetized areas, Ajax Voting system all in one works smoothly to provide a comprehensive knowledge base solution based on WordPress.
InfoCenter 7.3 is live!
Compatible with WordPress 6.6.x / 6.5.x / 6.4.x / 6.3.x / 6.2.x / 6.1.x / 6.0.x / 5.9.x / 5.8.x / 5.7.x / 5.6.x / 5.5.x / 5.4.x
Developed by professionals keeping in mind everything you need in a website for providing a support resource for your customers and is super easy to manage.
Test Account Login
You can use the test account (user: just_test, pass: just_test) in the live preview site of Infocenter theme to test “logged in user functionalities” in the theme.
Awesome UX for Help Desk purpose
InfoCenter Theme’s mission is to provide effortless help desk support solution which will save time for both supporters and customers when working around issues, each and every element in the theme have been developed very carefully to make sure this theme saves as much time as possible for users.
FAQ Page Included
Need a one-page faq section to point users to? We have got your covered. Nice and smooth accordion has been implemented for the FAQs.
Best Answer Choosing
Question creator or the admin of the website can choose the Best Answer which will include a ‘Best Answer’ tag on the answer.
Report Abuse
If any question or answer is abusive, users can report it easily with the help of ‘Report’ button visible on the question/answer.
Nice and Smooth User Profile Page
Logged in users will have a nice profile page, where they can include their image, social share links, profile description etc.
Nice and Strong Widgets
There are 10+ custom widgets such as top authors widget, popular questions/posts widget, login/signup widget etc are included with the theme.
Configure with Ease
Very strong Theme-Options panel is there, so that you can easily configure and change options with a click.
Video Option Integrated
Users can optionally include video to the question in order to make the question more clear.
Related Posts/Questions
All posts/questions can have a ‘Related Posts/Questions’ section at the bottom of the posts/questions. Optionally you can enable or disable it from your admin panel.
SEO Optimized
InfoCenter theme is built with SEO best practices in mind. Valid HTML5 and CSS3 will help your site to do well in search rankings.
Translation Ready
This theme comes with fully prepared language files ready for easy translation into your language. Translatable .po and .mo files included.
OtherFeatures
Changelog
v7.3.0 – 4th May 2024
1. Improvement: WordPress 6.5.x Compatible
v7.2.0 – 9th November 2023
1. Improvement: WordPress 6.4.x Compatible
v7.1.0 – 23rd August 2023
1. Improvement: WordPress version 6.3.x compatible
v7.0.0 – 6th May 2023
1. Fixed: User login issue. 2. Improvement: WordPress version 6.2 compatible
v6.0.2 – 19th March 2023
1. Improvement: CSS improvement
v6.0.0 – 15th January 2023
1. Improvement: WordPress 6.1.1 compatible
v5.1.0 – 24th August 2022
1. Improvement: WordPress 6.0.1 compatible
v5.0.0 – 26th March 2022
1. Improvement: WordPress 5.9.2 compatible
v4.1.0 – 21st March 2022
1. Improvement: Mobile menu CSS updated.
v4.0.1 – 9th January 2022
1. Improvement: Bundled plugins installation process is now more user-friendly.
v4.0.0 – 4th December 2021
1. Improvement : PHP version 8.x compatibility work done. 2. Improvement : WordPress version 5.8.2 compatibility work done. 3. Fixed: PHP Warning: session_start(): Cannot start session when headers already sent issue.
v3.5.1.1 – 17th September 2021
1. Improvement : WordPress version 5.8.1 compatibility work done.
v3.5.1 – 15th July 2021
1. Improvement: WordPress 5.7.2 compatible.
v3.5.0 – 11th April 2021
1. Improvement: WordPress 5.7.0 compatible.
v3.5 – 12th January 2021
1. WordPress version 5.6 compatibility work DONE!
v3.4.1 – 23rd November 2020
1. Fixed: User questions page was redirecting to the homepage if the user does not have any questions published. 2. Tweak: Tinimyce editor removed from add-question page and replaced with html editor.
v3.4 – 10th November 2020
1. PHP 7.4x Fixes: Solved PHP notices and warnings for PHP 7.4x versions.
v3.2 – 3rd November 2020
1. WordPress version 5.5 compatibility work DONE!
v3.0 – 2nd April 2020
1. WordPress version 5.4 compatibility work DONE!
v2.0 – 5th March 2020
1. Fixed: Add Question page was showing js error in the latest version of WordPress. 2. Improvement: Voluntary css updates.
v1.6 – 22nd December 2019
1. Improvement: WordPress 5.3.2 Compatibility work done. 2. Fixed: Forgot Password option wasn't working properly.
v1.3 – 6th March 2019
1. The theme now fully meets the new WordPress requirements outlined by Envato. 2. Gutenberg Compatible
v1.2.5 – 10th October 2018
1. Ajax Live Search functionality added
v1.0 – 23rd April 2017
1. Initial Release
